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Welcome to the Returns & Refunds Policy of Top Moddrape Style.
Your Satisfaction, Our Priority
At Top Moddrape Style, we strive to provide you with the best shopping experience possible. If you find yourself not entirely satisfied with your purchase, this policy outlines the steps to take for returns and refunds.
Returns Within 30 Days
You have the flexibility to initiate a return within 30 days of receiving your order. Whether the fit isn’t perfect or you’ve changed your mind, we’re here to assist you. To be eligible for a return, the item(s) must be in their original condition, unworn, unwashed, and with all tags intact.
Easy Return Process
To initiate a return, follow these simple steps:
Contact our Customer Support team at [email protected], providing your order number and reason for the return.
Our team will guide you through the return process, providing instructions for packaging and sending the item(s) back to us.
Refunds Process
Once we receive and inspect the returned item(s), we will notify you via email about the status of your refund. If approved, the refund will be processed and credited to your original payment method. The time it takes for the refund to appear in your account may vary depending on your payment provider.
Exchanges
At this time, we do not offer direct exchanges. If you wish to exchange an item for a different size or color, we recommend initiating a return and placing a new order for the desired item.
Return Shipping Costs
You are responsible for covering the shipping costs associated with returning the item(s) to us. We recommend using a trackable shipping service to ensure safe delivery. Please note that shipping costs are non-refundable.
Damaged or Defective Items
If you receive a damaged or defective item, please contact our Customer Support team within 7 days of receiving your order. We’ll work with you to swiftly resolve the issue.
International Returns
For our global customers, please be aware that return shipping costs, customs fees, and import duties are your responsibility. We recommend checking with your local customs office for guidance.
Contact Us
If you have any questions or concerns about our Returns & Refunds Policy, don’t hesitate to reach out to our Customer Support team at [email protected]. We’re here to ensure your shopping experience remains enjoyable and hassle-free.
Thank you for choosing Top Moddrape Style. Your satisfaction is our top priority.
Company Name : Qu Jing Kun Yin Shang Mao You Xian Gong Si
Email: [email protected]
Name : Xue Yin Kun
Address : Shop No. 68-1, Phase 5, Jinyu Lanyuan, Ruihe West Road, Cuifeng Sub-district Office, Qilin District, Qujing City, Yunnan Province
Phone: +1 5025278030